Support
Get in touch
Send a message below — it goes straight to the person who builds the games.
Reporting a problem
The more of this you can include, the faster it gets fixed:
- which game, and the version number (KRUG shows it in Settings, at the bottom)
- your phone model and Android version
- what you were doing when it happened, and what you expected instead
- a screenshot, if the problem is visible
Your account and your data
You can delete your account and everything stored with it directly in-game, without writing to anyone: Settings → Account → Delete account. It is immediate and permanent, and it does not touch the progress saved locally on your phone.
If you'd rather we did it, or you want a copy of what's stored about you, send the request below with the email tied to your account and we'll handle it. Full detail on what each game stores is in its privacy policy — KRUG's is here.
Lost progress
Progress lives on your device unless you've linked an email. If you linked one, log in on the new phone and the cloud save will come back. If you didn't, there is unfortunately nothing to restore from — linking an email in Settings → Account is what prevents this, and it takes a few seconds.
Joining the KRUG test
KRUG is in closed testing on Google Play. Send us the Google account email you use on your phone and we'll add you to the tester list.
Business
Press, partnerships and everything else: the form below reaches the same person.